In partnership with:

Elcom logo

Eleanor Hospital Logistics and Elcom have partnered to offer an end-to-end (GS1 Certified) hospital modular supply chain solution to support ICS groups and healthcare logistics companies.

Multiquote

MultiQuote is a dynamic real-time pricing marketplace with a demonstrable track record for delivering cash savings across all expenditures and managing Tail-Spend. MultiQuote helps control the organisational spend that is not actively managed (Tail-Spend), typically representing 20% of overall expenditure on goods and services.

What Causes The Tail-Spend Problem?

Tail-Spend often represents a spend equal to or greater than your largest supplier. Effectively managing Tail-Spend is a significant challenge, as the expenditure covers a large volume of suppliers and products. This is exacerbated when the procurement function is delegated across organisations, and unsuitable systems and processes are in place.

Tail-Spend Issues

  • Maverick or devolved spending/purchasing
  • Time and resources required to outweigh potential savings
  • Many suppliers
  • Unsuitable systems and processes
  • Compliance and transparency
  • Lack of market intelligence
  • Complacent suppliers
  • Difficult to control Tail-Spend
  • Difficult to quickly identify savings opportunities

How Can It Be Solved?

  • Centralised purchasing
  • Efficient and inexpensive process to challenge expenditure
  • Consolidation of suppliers
  • Dedicated Tail-Spend solution, with supplier marketplace
  • Transparent procurement, i.e., publishing to Contracts Finder

Solutions and Benefits

  • Responsive fully managed supplier real-time marketplace with access to over 10,000 suppliers for tail end spend
  • Average savings of 12.5% realised by users
  • Dynamic pricing
  • Manage competition
  • Market testing
  • Identify new suppliers
  • Fully managed marketplace
  • Responsive supplier marketplace
  • Fast turnaround and guaranteed responses to customer timescales
  • Product-level data capture
  • Integration to Contracts Finder, Find a Tender and OJEU
  • Web-based helpdesk

Our Responses To Key Objections

“No Tail. Everything is on contract”
Its widely acknowledged that Tail-Spend exists in all organisations

“We don’t control the spend”
This can be solved by centralising procurement.

“Don’t have the resources”
This can be solved by using the right solutions.

“The savings opportunity is overstated”
Explained with the confusion of Non-Pay Expenditure (NPE) & Supplies Spend

“We have eSourcing already”
eSourcing isn’t suitable for Tail-Spend and savings are not being delivered

“Not suitable for medical”
Medical items attract high volumes of responses, yielding significant savings

Multiquote References

Guy’s St Thomas’ NHS Foundation Trust

Guy’s and St Thomas’ selected MultiQuote to provide a systematic method to ensure below tender spend is subject to competition, increasing the opportunity for savings. The system also supports our drive to use more local suppliers by increasing the visibility of opportunities and providing an easy access point for suppliers to provide quotations.”

David Lawson, Director of Procurement

University College London Hospitals (UCLH) NHS Foundation Trust  

Has been further integrating Procurement into all aspects of the Trust and developing people, processes and supporting systems accordingly. In doing so, the Procurement Department has identified additional areas of activity and spending to address, including previously unattributed Tail-Spend.

Annual Supplies spend* £96,388,000
Supplies Spend Challenged: £3,273,349 (3.40%)
TOTAL SAVING: £157,742 (4.82%)

Derby Teaching Hospitals NHS Foundation Trust

Has a developed and mature Procurement Department and is a beacon site for NHS Procurement, culminating in Demonstrator Site status for ongoing national and European procurement initiatives. In common with everyone else, Derby Teaching Hospitals still have to deal with Tail-Spend using systems designed to support the process; the Procurement Department is saving 5% yearly.

Annual Supplies spend*£77,582,000
Supplies Spend Challenged: £2,593,343 (3.34%)
TOTAL SAVING: £127,869 (4.93%)

University College London Hospitals (UCLH) NHS Foundation Trust  

Has been further integrating Procurement into all aspects of the Trust and developing people, processes and supporting systems accordingly. In doing so, the Procurement Department has identified additional areas of activity and spending to address, including previously unattributed Tail-Spend.

Annual Supplies spend* £96,388,000
Supplies Spend Challenged: £3,273,349 (3.40%)
TOTAL SAVING: £157,742 (4.82%)

Tender

Elcom Tender helps manage complex procurement procedures, including OJEU. Delivering a simple, efficient, and compliant solution for rapid deployment to organisations large and small. An online EU-compliant tendering platform with full integration with OJEU and Contracts Finder covers electronic notices, RFx, eEvaluation, and eAuction, covering all stages of the tendering process, from notice creation to award of contract, including EOIs, RFIs, PQQs, secure exchange of ITT documents and evaluation.

Designed to benefit buyers and suppliers in the market, the solution allows organisations to make informed decisions on how best to source goods and/or services, optimise how they engage with suppliers and run competitive sourcing events of all types.

Complicated Procedures and Regulations

  • Takes too long and generates a lot of paper
  • Difficult to control and audit
  • Procurement staff lack necessary knowledge and expertise
  • Existing eTender solutions
  • Are too complex
  • Are not user friendly or intuitive
  • Have long implementation timescales
  • Allow deviation from legal process
  • Support staff are too technical and do not understand procurement process

How Can A Tender Solution Help?

  • Simple and intuitive approach
  • Enforces compliance with legal and regulatory requirements.
  • Fully trained and experienced support team
  • Single Public Sector supplier database, with free registration
  • Full integration with Sourcing Cloud Contract
  • Rapid deployment so customers can be up and running in under a week.

eAuction

e-Auction allows suppliers to compete with one another in a real-time bidding environment. You can manage complex and challenging negotiations using multiple formats. Provides procurement professionals with competitive prices generating significant cost savings for your procurement department. This negotiation tool will help reduce procurement costs through increased market transparency and competitive bidding and provide the ability to run both reverse and forward auctions. It will allow multiple suppliers in different geographic regions to place and modify bids simultaneously online and respond immediately to other bidders competing against them in a compliant manner. The e-Auction tool will give buyers the ability to customise e-auctions to their requirements and allow each supplier to view their bid position and/or the value of the lowest bid with the identity of the supplier/s being withheld.

Contract

Elcom’s Contract Management solution helps manage current and historical contracts: delivering a simple, efficient, complete solution for rapid deployment to large and small organisations. The solution allows for the management of the entire lifecycle of contracts from creation through to maintenance and onto renewals.

It offers central storage for contractual agreements with automated alerts against key events, the ability to link events to people and track contract renewals. It also allows for the monitoring of approvals and the capacity to manage the contract creation process.

With Elcom’s Contract Management Solution, You Will Be Able To:

  • Manage tenders, suppliers, and contracts in a single solution
  • Publish Contract Notices
  • Manage Tender Exercises
  • Conduct Collaborative Procurement
  • Manage and engage Suppliers
  • Make efficiency savings to improve procurement processes
  • Create your own procurement package for your organisation
  • Manage current and historical contracts
  • Reduce the cost of supply and lower risk
  • Increase efficiencies in the process
  • Delivers secure collaborative working across multiple teams and/or locations
  • Widen the range of suppliers
  • Facilitate communications with suppliers
  • A cost-effective solution for high and low-value tendering
  • Drives supplier engagement, optimising supply chain
  • Complete end-to-end solution or flexible

What Are The Main Challenges?

  • Challenging to manage supplier performance, including KPI’s.
  • No single register of current and historical contracts
  • Difficult to control and audit.
  • No ongoing management of the contract post-competition

Existing Contract Management Solutions

  • Have poor integration with eTender.
  • Do not capture organisation-specific information.
  • Have long implementation timescales.
  • Are not user-friendly or intuitive.

How Can A Contract Solution Help?

  • Simple and intuitive approach
  • Easy to deploy
  • Full audit trail
  • Ensures stringent supplier management and control
  • Supplier and contract management
  • Fully trained and experienced support team
  • Reports and dashboards
  • Full integration with eTender
  • Rapid deployment so customers can be up and running in under a week.

Catalogue Management

A single source of truth ‘catalogue management’ system across all Partner Trusts with Dun & Bradstreet verified suppliers and standardised pricing. Our catalogue will reflect contracts, Integrate with all Finance, procurement and Inventory solutions in place and contain GS1 verified products and processes.

HOSLO – A Single Source Of Truth For Data Aggregation

Catalogue management is the most important element of any hospital materials management service. A single source (collaborative) product catalogue and system with the capacity to manage all medical inventory and manufacturer barcode scanning within a hospital department is essential.

Too often, hospitals are operating with multiple high and low-value inventory systems. When these systems exist in silos, it poses a challenge for businesses looking to make data-driven decisions, as not all members of the organisation are operating off the same data. Modern businesses are now moving toward a single source of truth model to overcome this challenge and recognise HOSLO as a GS1-certified standalone or ‘primary single source of truth location’ where datasets are aggregated across multiple systems through strategic integration and interfacing.

Recognising the importance of Integrated Care Boards and Procurement Business Partners, there is an opportunity to enhance the HOSLO catalogue by linking products to specific care groups and procurement business partners to help associate and filter KPI performance, data and transactions by hospital, department, and trust, to these groups and key business stakeholders.

Procure-to-Pay (P2P)

We can integrate, streamline, and automate your entire Purchase-to-Pay (P2P) process. Organisations need to know what they are buying, when they are purchasing, from which supplier they are purchasing, and how much each transaction will cost them. Procurement is a complex process for any organisation, and this can limit cost-effectiveness.

A procurement process that isn’t cost-effective can substantially increase expenses and impact the wider business. Now, more than ever, businesses and individuals alike are searching for ways to reduce costs -purchase-to-pay (P2P) solutions offer greater savings by helping businesses overcome challenges in the procurement process.

What Are The Key Challenges That A P2P Solution Tackles

Over the years, procurement professionals have focused on 5 key pain points. Between 10-20% of organisations globally still do not have any P2P solution in place: Spend analytics and visibility become crucial as procurement professionals play a much more active role in business decisions. P2P digitalisation is now a must-have and no longer a nice-to-have.

  • Paper-based & Manual Processes
  • Multiple tools – System Fragmentation
  • Poor Spend Analytics & Visibility
  • Rigid Governance & Compliance
  • Duplication & Redundancy

With Elcom’s e-P2P Solution, You Will Be Able To:

  • Publish and manage supplier catalogues.
  • Search easily and thoroughly for goods and services
  • Configure your own business rules to automate processing.
  • Create requisitions and purchase orders efficiently and safely.
  • Connect easily with suppliers.
  • Receive and seamlessly match receipts and invoices.
  • Provide bespoke reporting and analytics.
  • Seamlessly integrate with Finance and/or 3rd party systems
  • No change needed: our eP2P solution adapts to your technology and business needs. Depending on your requirements, we offer several plug-and-play features to choose from

How P2P Leads To Savings

If procurement is a pain point for your organisation, P2P can offer substantial benefits. Organisations have reported that an optimised P2P system can save between 30% and 50% of purchase order and invoice costs, with the overall cost of supply chain management lowering by 15-20%. Let’s look in more detail at how P2P leads to valuable savings for a broad range of organisations. The P2P system delivers valuable savings for businesses in several different ways. For every £10 invested in an eProcurement system, businesses can see savings of up to £72. These substantial savings mean businesses increasingly see the benefit of investing in technological procurement solutions, thus making P2P systems a much more widely used business tool.

  • Lower transaction costs significantly
  • Back-office efficiencies
  • Simple to implement and achieve ROI.
  • Control costs and spend.
  • Data accuracy, visibility, and transparency
  • Detailed analytics and reporting
  • Compliance and governance

The Scottish Government: Twenty Years Of Making P2P More Efficient

Elcom has been running the Scottish Government’s PECOS P2P system since 2002, processing over £6.5bn of Scottish Public Sector spending yearly. Lynn Wisener, Former Deputy Director, stated: “…now we got hundred and eighteen public bodies in Scotland using PECOS. PECOS not only does bring efficiencies and effectiveness to the P2P process but allows our customers to help one another and share learnings and best practice. This collaborative environment they have created amongst themselves has been critical to the success of rolling out PECOS.” PECOS P2P is part of the Scottish Government eCommerce Shared Service.

The solution has been available since 2002 to all Scottish public sector bodies, including central and local government, NHS Boards, universities, and colleges. In 2021, Elcom was recognised as a Technology Leader in Quadrant Knowledge Solutions’ (QKS) SPARK Matrix™ for Procure-to-Pay (P2P). QKS named Elcom’s P2P solution the most versatile and integration-friendly solution in the SPARK Matrix analysis of the global eProcurement market. The study includes a detailed analysis of global market dynamics and major trends.

Additional Benefits For Organisations:

  • Quick to implement and achieve ROI
  • Control costs and greater economies of scale
  • Leverage supplier trading relationships
  • Facilitate early payment discounts
  • Improve spend analytics and reporting
  • Increase focus on all savings opportunities.
  • Single point of connectivity for suppliers
  • Lower transaction costs significantly
  • Achieve back-office efficiencies
  • Contract compliance, governance, and auditability
  • Data accuracy and transparency
  • Manage purchasing processes via one system

Community

How Can Elcom’s Community Help You?

Community is a fully accredited GS1 solution for delivering and maintaining community equipment and services for patients.

Challenges

  • Inaccurate traceability of products and people in the field
  • Overreliance on paper and handwritten details
  • Poor stock visibility and asset management
  • Inefficient time and resources management
  • Potential for non-compliance with regulatory and operational requirements
  • Ineffective systems and poor data quality
  • Stock waste due to expiry and obsolescence
  • Limited customer and supplier management

Ordering

Community provides a simple and intuitive ordering experience for prescribers.

  • Simple catalogue browsing and product search
  • Digital Forms management around risk assessment of products being prescribed
  • Authorisation hierarchy and budgetary controls
  • Ordering via desktop and mobile applications

Asset Management

Community records tracks and traces assets in real-time throughout their lifecycle.

  • Real-time tracking of assets by location i.e., stocked on delivery, with patient etc
  • Managing repairs, service maintenance and collections
  • Digital forms management against assets for compliance
  • Cloud-based and paperless

Stock Management

  • Stock location hierarchy i.e., across central stores and community locations
  • Barcoding to capture people, products, and assets
  • Top-up and reorder against min and max stock levels

Book your FREE HOSLO system demonstrations and trials

HOLSO - Hospital Logistics

The Complete Hospital Materials Management Solution

Enhance your Hospital’s Materials Management Supply Chain